Kouzes, J. M., & Posner, B. Z. (2011). Credibility: How leaders gain and lose if why people demand it. Jossey-Bass.
Chicago Style (17th ed.) CitationKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose If Why People Demand It. San Francisco, CA: Jossey-Bass, 2011.
MLA (8th ed.) CitationKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose If Why People Demand It. Jossey-Bass, 2011.
Warning: These citations may not always be 100% accurate.