APA (7th ed.) Citation

Locker, D. (2011). Lean office and service simplified: The definitive how-to guide. CRC Press.

Chicago Style (17th ed.) Citation

Locker, Drew. Lean Office and Service Simplified: The Definitive How-to Guide. Boca Raton: CRC Press, 2011.

MLA (8th ed.) Citation

Locker, Drew. Lean Office and Service Simplified: The Definitive How-to Guide. CRC Press, 2011.