Ismail Adam, T. S. (2006). Public sector service delivery excellence (3rd.ed.). JPA.
Chicago Style (17th ed.) CitationIsmail Adam, Tan Sri. Public Sector Service Delivery Excellence. 3rd.ed. Putrajaya: JPA, 2006.
MLA (8th ed.) CitationIsmail Adam, Tan Sri. Public Sector Service Delivery Excellence. 3rd.ed. JPA, 2006.
Warning: These citations may not always be 100% accurate.