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THE Customer Service Survival Kit : What to Say to Defuse Even the Worst Customer Situations /
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Bibliographic Details
Main Author:
Gallagher, Richard S
(Author)
Other Authors:
Roth, Carol
Format:
Book
Language:
English
Subjects:
Customer services
Business communication
Customer relations
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Description
Other Versions (1)
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The customer service survival kit : what to say to defuse even the worst customer situations /
by
Gallagher, Richard S
Published 2013
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