40 activiites for improving customer service /
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| Format: | Book |
| Published: |
Aldershot:
Gower Publishing,
1996.
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| Subjects: |
| Item Description: | Your success at wining - and keeping - busines depends less on the nature of your product or service than on the way you treat your customers. So improving customer service is fast becoming a strategic objective for many organizations. |
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| Physical Description: | 351p; 31cm. |
| ISBN: | 0566075873 |