APA (7th ed.) Citation

RICHARDSON, T. (1997). Total quality management. Delmar Publishers.

Chicago Style (17th ed.) Citation

RICHARDSON, Terry. Total Quality Management. Albany: Delmar Publishers, 1997.

MLA (8th ed.) Citation

RICHARDSON, Terry. Total Quality Management. Delmar Publishers, 1997.

Warning: These citations may not always be 100% accurate.