Total quality management /
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| Format: | Book |
| Published: |
Albany:
Delmar Publishers,
1997.
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| Subjects: |
| Item Description: | This book presents an overview of total quality management (TQM) for technician and managers in organizations of all type and sizes. |
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| Physical Description: | 827p; 24cm. |
| ISBN: | 0827371926 |