Total quality management : strategies and techniques proven at todays most successful companies /
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| Format: | Book |
| Published: |
NeewYork:
John Wiley & Sons,
1994.
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| Item Description: | Total quality management is the first book to gather the best practices of quality leaders and unite them in a new management model that covers your business system. |
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| Physical Description: | 286p; 26cm. |
| ISBN: | 0471595381 |