APA (7th ed.) Citation

MANN, R. B. (1993). Behaviour mismatch: How to manage problem employees whose actions don't match your expections. American Management Association.

Chicago Style (17th ed.) Citation

MANN, Rebecca B. Behaviour Mismatch: How to Manage Problem Employees Whose Actions Don't Match Your Expections. New York: American Management Association, 1993.

MLA (8th ed.) Citation

MANN, Rebecca B. Behaviour Mismatch: How to Manage Problem Employees Whose Actions Don't Match Your Expections. American Management Association, 1993.