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|a 658.812 BUR
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|a BURKE, Jack.
|
| 245 |
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|a Creating customer connections :
|b how to make customer service a profit center for yout company /
|c Jack Burke..
|
| 250 |
# |
# |
|a 1st ed..
|
| 260 |
# |
# |
|a California:
|b Merrit Publishing,
|c 1997.
|
| 300 |
# |
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|a 317p; 28cm.
|
| 600 |
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|a Customer services
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| 996 |
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|a ikwas2000.out
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|a 3000068159
|b IKWS
|c MNF
|d BOK
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|a 3000068159
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|