APA (7th ed.) Citation

Oakland, J. S. (1995). Total quality management: Text with cases. Butterworth Heinemann.

Chicago Style (17th ed.) Citation

Oakland, John S. Total Quality Management: Text with Cases. Oxford: Butterworth Heinemann, 1995.

MLA (8th ed.) Citation

Oakland, John S. Total Quality Management: Text with Cases. Butterworth Heinemann, 1995.

Warning: These citations may not always be 100% accurate.