(1995). How to lead your business beyond TQM: Making world class performance a reality. Pitman publishing.
Chicago Style (17th ed.) CitationHow to Lead Your Business Beyond TQM: Making World Class Performance a Reality. London: Pitman publishing, 1995.
MLA (8th ed.) CitationHow to Lead Your Business Beyond TQM: Making World Class Performance a Reality. Pitman publishing, 1995.
Warning: These citations may not always be 100% accurate.