APA (7th ed.) Citation

LINTON, I. (1995). 25 tips for excellent customer service: An action plan for service success. Pitman publishing.

Chicago Style (17th ed.) Citation

LINTON, Ian. 25 Tips for Excellent Customer Service: An Action Plan for Service Success. London: Pitman publishing, 1995.

MLA (8th ed.) Citation

LINTON, Ian. 25 Tips for Excellent Customer Service: An Action Plan for Service Success. Pitman publishing, 1995.