|
|
|
|
| LEADER |
00748cam a2200253 7i4500 |
| 001 |
0000053487 |
| 005 |
20151104090000.0 |
| 005 |
##20151104172200.0 |
| 002 |
##000000425 |
| 003 |
##MY-KlINT |
| 008 |
151104 00010 eng |
| 020 |
# |
# |
|a 0273609742
|
| 039 |
# |
9 |
|y 201511041722
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812 LIN
|
| 100 |
1 |
# |
|a LINTON, Ian.
|
| 245 |
0 |
0 |
|a 25 tips for excellent customer service :
|b an action plan for service success /
|c Ian Linton..
|
| 250 |
# |
# |
|a 1st ed..
|
| 260 |
# |
# |
|a London:
|b Pitman publishing,
|c 1995.
|
| 300 |
# |
# |
|a 213p; 23cm.
|
| 600 |
0 |
0 |
|a Customer services
|
| 996 |
|
|
|a ikwas2000.out
|
| 997 |
|
|
|a 3000009385
|b IKWS
|c MNF
|d BOK
|
| 998 |
|
|
|a 0000000416
|
| 999 |
|
|
|a 3000009385
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|