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|a 658 JOH
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|a JOHNSON, Simon.
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| 245 |
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|a Ready made activities for customer care skills /
|c Simon Johnson..
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| 250 |
# |
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|a 1st ed..
|
| 260 |
# |
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|a London:
|b Pitman publishing,
|c 1994.
|
| 300 |
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|a 179p; 25cm.
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| 600 |
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|a Customer services
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| 600 |
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|a Management.
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|a ikwas2000.out
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|a 3000009112
|b IKWS
|c MNF
|d BOK
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|a 3000009112
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|