Walkins, D. O. (1995). Total quality: A framework for leadership. Productivity Press.
Chicago Style (17th ed.) CitationWalkins, D. Otis. Total Quality: A Framework for Leadership. Oregon: Productivity Press, 1995.
MLA (8th ed.) CitationWalkins, D. Otis. Total Quality: A Framework for Leadership. Productivity Press, 1995.
Warning: These citations may not always be 100% accurate.