APA (7th ed.) Citation

WILLIAMS, T. (1996). Dealing with customer complaints. Gower Publishing.

Chicago Style (17th ed.) Citation

WILLIAMS, Tom. Dealing with Customer Complaints. Hampshire: Gower Publishing, 1996.

MLA (8th ed.) Citation

WILLIAMS, Tom. Dealing with Customer Complaints. Gower Publishing, 1996.

Warning: These citations may not always be 100% accurate.