Pengurusan berkualiti dalam perkhidmatan /

Pengurusan berkualiti dalam perkhidmatan /

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Bibliographic Details
Main Author:	Chek Mat
Format:	Book
Published:	Kuala Lumpur: Utusan Publications & Distributors, 1996.
Edition:	1st ed..
Series:	Siri pengurusan dan pentadbiran utusan.
Subjects:	Total quality management

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