Serving the public : customer management in local government /

Bibliographic Details
Main Author: TAM, Henry Dr
Format: Book
Published: Essex: Longman Industry, 1993.
Edition:1st ed..
Subjects:
LEADER 00737cam a2200253 7i4500
001 0000053968
005 20151104090000.0
005 ##20151104172600.0
002 ##000000912
003 ##MY-KlINT
008 151104 00010 eng
020 # # |a 0582212510  
039 # 9 |y 201511041726  |z VLOAD 
090 0 0 |a 658.812 TAm  
100 1 # |a TAM, Henry Dr. 
245 0 0 |a Serving the public :   |b customer management in local government /   |c Dr. Henry Tam.. 
250 # # |a 1st ed.. 
260 # # |a Essex:   |b Longman Industry,   |c 1993. 
300 # # |a 144p; 30cm. 
650 # 0 |a Customer services  
996 |a ikwas2000.out 
997 |a 3000013809  |b IKWS  |c MNF  |d BOK 
998 |a 0000000897 
999 |a 3000013809  |b BOOK  |c Main Non-Fiction  |e INTAN Kampus Wilayah Selatan