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|a COHEN, Steven
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|a Total quality management in government :
|b practical guide for the real world /
|c Steven Cohen and Ronald Brand.
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|a San Francisco:
|b Jossey-Bass Publishers,
|c 1993.
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|a 220 p;
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|a Total quality management
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|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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| 999 |
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|a 3000031553
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|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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