Deep, S. (1992). What to say get what you want: Strong words for 44 challenging types of boses, employees, coworkers, and customers. Addison-Wesley Pub.
Chicago Style (17th ed.) CitationDeep, Samuel. What to Say Get What You Want: Strong Words for 44 Challenging Types of Boses, Employees, Coworkers, and Customers. Readings: Addison-Wesley Pub, 1992.
MLA (8th ed.) CitationDeep, Samuel. What to Say Get What You Want: Strong Words for 44 Challenging Types of Boses, Employees, Coworkers, and Customers. Addison-Wesley Pub, 1992.
Warning: These citations may not always be 100% accurate.