APA (7th ed.) Citation

(1994). The secrets of telephone selling: How to make calls that sell. Kogan Page.

Chicago Style (17th ed.) Citation

The Secrets of Telephone Selling: How to Make Calls That Sell. London: Kogan Page, 1994.

MLA (8th ed.) Citation

The Secrets of Telephone Selling: How to Make Calls That Sell. Kogan Page, 1994.