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|a 658 BOW
|
| 245 |
0 |
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|a Service management effectiveness :
|b balancing strategy , organization and human resources, operation and marketing /
|c David E. Bowen et.al..
|
| 260 |
# |
# |
|a San Francisso:
|b Jossey-Bass Pub,
|c 1990.
|
| 300 |
# |
# |
|a 414p; 23cm.
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| 650 |
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|a Management
|
| 996 |
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|a ikwas2000.out
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| 997 |
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|a 3000031181
|b IKWS
|c MNF
|d BOK
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|a 3000031181
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|