Service management for compatitive advantage /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw Hill,
1994.
|
| Subjects: |
| Physical Description: | 462p; 23cm. |
|---|---|
| ISBN: | 0070212171 |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York:
McGraw Hill,
1994.
|
| Subjects: |
| Physical Description: | 462p; 23cm. |
|---|---|
| ISBN: | 0070212171 |