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|a 658 FIT
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|a Fitzsimmons , James A
|
| 245 |
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|a Service management for compatitive advantage /
|c James A Fitzsimmons and Mona J Fitzsimmons..
|
| 260 |
# |
# |
|a New York:
|b McGraw Hill,
|c 1994.
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| 300 |
# |
# |
|a 462p; 23cm.
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| 650 |
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|a Service industries-management
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| 996 |
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|a ikwas2000.out
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|c MNF
|d BOK
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|a 3000031256
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|