APA (7th ed.) Citation

EDVARDSON, B. (1994). Quality of service: Making at really work. McGraw-Hill Books.

Chicago Style (17th ed.) Citation

EDVARDSON, Bo. Quality of Service: Making at Really Work. London: McGraw-Hill Books, 1994.

MLA (8th ed.) Citation

EDVARDSON, Bo. Quality of Service: Making at Really Work. McGraw-Hill Books, 1994.