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|a 658.562 DEN
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|a DENTON, D. Keith
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| 245 |
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|a Quality service /
|c D. Keith Denton.
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| 260 |
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|a Kuala Lumpur:
|b S. Abdul Majeed,
|c 1994.
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| 300 |
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|a 158 p;
|c 21cm.
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|a Quality service
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|a ikwas2000.out
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|e INTAN Kampus Wilayah Selatan
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