APA (7th ed.) Citation

CROSBY, P. B. (1989). Let's talk quality. McGraw-Hill Pub.

Chicago Style (17th ed.) Citation

CROSBY, Philip B. Let's Talk Quality. New York: McGraw-Hill Pub, 1989.

MLA (8th ed.) Citation

CROSBY, Philip B. Let's Talk Quality. McGraw-Hill Pub, 1989.