(1994). Beyond total quality management: Toward the emerging paradigm. McGraw-Hill.
Chicago Style (17th ed.) CitationBeyond Total Quality Management: Toward the Emerging Paradigm. New York: McGraw-Hill, 1994.
MLA (8th ed.) CitationBeyond Total Quality Management: Toward the Emerging Paradigm. McGraw-Hill, 1994.
Warning: These citations may not always be 100% accurate.