APA (7th ed.) Citation

Flood, R. L. (1993). Beyond TQM. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Flood, Robert Louis. Beyond TQM. Chichester: John Wiley & Sons, 1993.

MLA (8th ed.) Citation

Flood, Robert Louis. Beyond TQM. John Wiley & Sons, 1993.

Warning: These citations may not always be 100% accurate.