APA (7th ed.) Citation

CHANG, R. Y. (1995). Continuous process improvement: A practical guide to improving processes for measurable results. Kogan Page.

Chicago Style (17th ed.) Citation

CHANG, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results. London: Kogan Page, 1995.

MLA (8th ed.) Citation

CHANG, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results. Kogan Page, 1995.