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|a Total quality management for custodial operations :
|b a guide to understanding and applying the key elements of total quality management /
|c Stephen D. Haureau, Jacquelyn C. Bridge and Eleanor R. Fisher.
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|b St. Luice Press,
|c 1994.
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|c 28cm.
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|a Total quality management
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|a Haureau, Stephen D.
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|a Fisher, Eleanor R
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|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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