APA (7th ed.) Citation

GITLOW, H. S. (1994). Total quality management in action. PTR Prentice-Hall.

Chicago Style (17th ed.) Citation

GITLOW, Howard S. Total Quality Management in Action. New Jersey: PTR Prentice-Hall, 1994.

MLA (8th ed.) Citation

GITLOW, Howard S. Total Quality Management in Action. PTR Prentice-Hall, 1994.