APA (7th ed.) Citation

Goetsch, D. L. (1994). Introduction to total quality: Quality, productivity, competitiveness. Macmillan College Pub.

Chicago Style (17th ed.) Citation

Goetsch, David L. Introduction to Total Quality: Quality, Productivity, Competitiveness. New York: Macmillan College Pub, 1994.

MLA (8th ed.) Citation

Goetsch, David L. Introduction to Total Quality: Quality, Productivity, Competitiveness. Macmillan College Pub, 1994.