APA (7th ed.) Citation

HART, C. W. L., & Bogan, C. E. (1992). The Baldrige: What it is, how it's won, how to use it to improve quality in your company. McGraw-Hill.

Chicago Style (17th ed.) Citation

HART, Christopher W. L., and Christopher E. Bogan. The Baldrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company. New York: McGraw-Hill, 1992.

MLA (8th ed.) Citation

HART, Christopher W. L., and Christopher E. Bogan. The Baldrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company. McGraw-Hill, 1992.