|
|
|
|
| LEADER |
00784cam a2200253 7i4500 |
| 001 |
0000056640 |
| 005 |
20151104090000.0 |
| 005 |
##20151104174800.0 |
| 002 |
##000003598 |
| 003 |
##MY-KlINT |
| 008 |
151104 00010 eng |
| 020 |
# |
# |
|a 9839156063
|
| 039 |
# |
9 |
|y 201511041748
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.562 KES
|
| 100 |
1 |
# |
|a Kessler, Sheila
|
| 245 |
0 |
0 |
|a Total quality services :
|b a simplified approach to using the baldrige award criteria /
|c Sheila Kessler.
|
| 260 |
# |
# |
|a Kuala Lumpur:
|b Syarikat First Agency,
|c 1995.
|
| 300 |
# |
# |
|a 161 p;
|c 22cm.
|
| 650 |
# |
0 |
|a Customer services
|
| 650 |
# |
0 |
|a Quality control
|
| 996 |
|
|
|a ikwas2000.out
|
| 997 |
|
|
|a 3000042279
|b IKWS
|c MNF
|d BOK
|
| 998 |
|
|
|a 0000003575
|
| 999 |
|
|
|a 3000042279
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|