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|a Oakland, John S.
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|a Cases in total quality management /
|c John S. Oakland and Leslie J. Porter.
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| 260 |
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|a Oxford:
|b Butterworth-Heinemann,
|c 1994.
|
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|a 271 p;
|c 24cm.
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|a Total quality management--Case studies
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|a ikwas2000.out
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|c MNF
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|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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