(1991). Service quality: Multidisciplinary and multinational perspectives. Lexington Books.
Chicago Style (17th ed.) CitationService Quality: Multidisciplinary and Multinational Perspectives. Massachusetts: Lexington Books, 1991.
MLA (8th ed.) CitationService Quality: Multidisciplinary and Multinational Perspectives. Lexington Books, 1991.
Warning: These citations may not always be 100% accurate.