Service quality : multidisciplinary and multinational perspectives /
| Format: | Book |
|---|---|
| Published: |
Massachusetts:
Lexington Books,
1991.
|
| Subjects: |
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| 245 | 0 | 0 | |a Service quality : |b multidisciplinary and multinational perspectives / |c edited by Stephen W. Brown ... [et al.]. |
| 260 | # | # | |a Massachusetts: |b Lexington Books, |c 1991. |
| 300 | # | # | |a 350 p; |c 23cm. |
| 650 | # | 0 | |a Service industries -- |x Quality contro -- |x Congresses |