Quality : from customer needs to customer satisfaction /
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London:
McGraw-Hill Book,
1994.
|
| Subjects: |
| Physical Description: | 478 p; 22cm. |
|---|---|
| ISBN: | 0077090160 |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London:
McGraw-Hill Book,
1994.
|
| Subjects: |
| Physical Description: | 478 p; 22cm. |
|---|---|
| ISBN: | 0077090160 |