APA (7th ed.) Citation

TAYLOR, L. K. (1992). Quality: Total customer service. Century Business.

Chicago Style (17th ed.) Citation

TAYLOR, Lynda King. Quality: Total Customer Service. London: Century Business, 1992.

MLA (8th ed.) Citation

TAYLOR, Lynda King. Quality: Total Customer Service. Century Business, 1992.

Warning: These citations may not always be 100% accurate.