Customer satisfaction : the other half of your job /

Customer satisfaction : the other half of your job /

Bibliographic Details
Main Author:	SCOTT, Dru
Format:	Book
Published:	California: Crisp Pub, 1991.
Subjects:	Executive ability

Similar Items

Beyond customer service : keeping customers for life /
by: Gerson, Richard F.
Published: (1992)

Ready made activities for customer care skills /
by: JOHNSON, Simon
Published: (1994)

Customer satisfaction : a comparative study between government and private hospital /
by: Mohd Fahami bin Abas
Published: (2011)

Motivation and job satisfaction /
by: Rao, K.Koteswara
Published: (1991)

Total customer satisfaction : lessons from 50 European Companies with top quality customer /
by: HOROVITZ, Jacques
Published: (1992)

Personal performance contracts : the key to job success /
by: FRITZ, Roger
Published: (1987)

Quality service : the art of treating customers as guests /
by: MARTIN, William B.
Published: (1989)

Selecting the best : guidelines for managers , supervisors and others concerned with recruiment abd selection /
by: RABEY, Gordon P
Published: (1991)

How to lead so others follow willingly : a practical guide for managers /
by: LUNDY, James L.
Published: (1990)

Executive leadership for effective administration /
by: Norton, M. Scott
Published: (2005)

Executive leadership for effective administration /
by: Norton. M. Scott
Published: (2005)

THE INTELLIGENT LEADER : UNLOCKING THE 7 SECRETS TO LEADING OTHERS AND LEAVING YOUR LEGACY /
by: Mattone, John

Managing your time /
by: Seiwert, Lothar J.
Published: (1989)

Using questionnaires and surveys to boost your business /
by: EVANS, Nick
Published: (1995)

How to make your management style more effective /
by: REDDIN, Bill
Published: (1990)

Leadership mastery : how to challenge yourself and others to greatness /
Published: (2009)

Leadership mastery : how to challenge yourself and others to greatness /
Published: (2009)

Leadership mastery : how to challenge yourself and others to greatness /
Published: (2009)

Time management /
by: SCOTT, Martin
Published: (1992)

Just promoted! : A 12-month road map for success in your new leadership role /
by: Betof,Edward
Published: (2010)

Become the real deal : the proven path to influence and executive presence /
by: Dieken, Connie, 1959-
Published: (2013)

Eksekutif smart : bekerja dengan lebih efektif /
by: Drucker, Peter F
Published: (2009)

Eksekutif yang berkesan /
by: Drucker, Peter F.
Published: (1984)

Eksekutif smart : bekerja dengan lebih efektif /
by: Drucker, Peter F. (Peter Ferdinand), 1909-2005
Published: (2009)

The effective executive=eksekutif efektif /
by: Drucker, Peter F.
Published: (1987)

Eksekutif yang berkesan /
by: Drucker, Peter F.
Published: (1987)

Better under pressure : how great leaders bring out the best in themselves and others /
by: Menkes, Justin
Published: (2011)

Better under pressure : hoe great leaders bring out the best in themselves and others /
by: Menkes, Justin
Published: (2011)

Better under pressure : how great leaders bring out the best in themselves and others /
by: Menkes, Justin
Published: (2011)

Turning practical communication into business power /
by: KATZ, Bernard
Published: (1991)

Excellence in management : a practical applications for success /
by: Conlow, Rick
Published: (1991)

The new international manager : an action guide for cross-cultural business /
by: GUY, Vincent
Published: (1991)

Productive planning : how to get more done /
by: SHERMAN, James R.
Published: (1991)

Creative decision making : using positive uncertainty /
by: GELATT, H. B.
Published: (1991)

John Adair's 100 greatest ideas : for being a brilliant manager /
by: Adair, John Eric
Published: (2011)

The art of being an executive /
by: LUNDBORG, Louis B.
Published: (1981)

The economic intellidence unit global manager : recruiting, developing and keeping world class executives /
by: Moynihan, Michael
Published: (1993)

Time management made easy /
by: TURLA, Peter
Published: (1987)

The art of being an executive /
by: LUNDBORG, Louis B.
Published: (1981)

Kepimpinan dalam pengurusan /
by: Razali Mat Zin
Published: (1996)