Teamwork for customers : building oragnizations that pride in serving /

Similar Items

• Customer MANIA! : It's NEVER Too Late to Build a Customer-Focused Company /
  by: Blanchard, Ken
• Customer mania! : it's never too late to build a customer-focused company /
  by: Blanchard, Kenneth H
• Customer Service : Building Successful Skills for the Twenty-First Century /
  by: Lucas, Robert W
• Serving the public : customer management in local government /
  by: TAM, Henry Dr
  Published: (1993)
• Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
  by: Goodman, John A.
  Published: (2009)