Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /

Bibliographic Details
Main Author: DESATNICK, Robert L.
Format: Book
Published: San Francisco: Jossey-Bass, 1993.
Subjects:

INTAN Kampus Wilayah Selatan

Holdings details from INTAN Kampus Wilayah Selatan
Call Number: 658.812 DES
Accession Item Category Format Status Notes
3000043640 Main Non-Fiction BOOK AVAILABLE