Achieving excellence throught customer service /

Achieving excellence throught customer service /

Bibliographic Details
Main Author:	TSCHOHL, John
Other Authors:	Franzmeier, Steve
Format:	Book
Published:	Petaling Jaya: Advantage Quest Pub, 1996.
Edition:	2nd ed..
Subjects:	Customer services

Similar Items

Achieving excellence through customer service /
by: Tschohl, John
Published: (1996)

Achieving Excellence in Guest Service /
by: Ive, Josephine

25 tips for excellence customer service : an action plan for service success /
by: LINTON, Ian
Published: (1995)

25 tips for excellent customer service : an action plan for service success /
by: LINTON, Ian
Published: (1995)

The customer is boss : a practical guide for getting what you paid for and more /
by: TSCHOHL, John
Published: (1995)

CUSTOMER MANAGEMENT EXCELLENCE /
by: Faulkner, Mike

Customer service : skills for success /
by: Lucas, Robert W.

Customer Service : SKILLS FOR SUCCESS / /
by: Lucas, Robert W

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2000)

Customer service : a practicle approach /
by: Harris, Elaine K.
Published: (2003)

Customer service : a practical approach /
by: Harris, Elaine K.
Published: (2007)

Exceptional customer service /
by: Ford Lisa
Published: (2001)

The customer service workbook /
by: Lake, Neville
Published: (2002)

The customer service planner /
by: Christopher, Martin
Published: (1992)

Incredible customer service /
by: FREEMANTLE, David
Published: (1993)

The world of customer services /
by: Gibson- ogers, Pattie
Published: (2012)

Customer service : 60 ways to win customers and keep them coming back /
by: Bailey, Keith
Published: (2010)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Beyond customer service : keeping customer for life /
by: Gerson, Richard F.
Published: (1992)

Customer Service : Building Successful Skills for the Twenty-First Century /
by: Lucas, Robert W

Total Customer Service : the ultimate weapon /
by: DAVIDOW, William H.
Published: (1989)

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
by: Bacal, Robert
Published: (2011)

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
by: Bacal, Robert
Published: (2011)

Customer Service In An Instant : 60 ways to win customers and keep them coming back /
by: Bailey, Keith

Effective Customer Service : Ten Steps for Technical Professions /
by: Goetsch, David L, author

The customer service workbook /
by: Lake, Neville
Published: (2002)

Customer Service for dummies /
by: Leland, Karen
Published: (1999)

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by: Goodman, John A.
Published: (2009)

Customer service secrets /
by: Economy, Peter
Published: (2004)

Customer service training /
by: Kamin, Maxine
Published: (2002)

STRATEGIC CUSTOMER SERVICE : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Margins and Profits / /
by: Goodman, John A

The customer service solution : managing emotions, trust and control to win your customer's business /
by: Dasu, Sriram
Published: (2013)

40 activiites for improving customer service /
by: LINTON, Ian
Published: (1996)

50 activities for achieving execellentcustomer service /
by: Doane, Darryl S
Published: (2003)

Perfect phrases for customer service : hundreds of tools, techniques and scripts for handing any situation /
by: Bacal, Robert
Published: (2005)

The customer service survival kit : what to say to defuse even the worst customer situations /
by: Gallagher, Richard S
Published: (2013)

Customer services training /
by: Kamin, Maxine
Published: (2010)

10 steps to successful customer service /
by: Kamin, Maxine
Published: (2010)

Technology and customer service : profitable relationship building /
by: Timm, Paul R.
Published: (2005)