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| LEADER |
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|a 658.812 GER
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|a Gerson, Richard F.
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| 245 |
1 |
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|a Beyond customer service :
|b keeping customers for life /
|c Richard F. Gerson.
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| 260 |
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# |
|a California:
|b Crisp Pub,
|c 1992.
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| 300 |
# |
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|a 88 p;
|c 25cm.
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|a Executive ability
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|a ikwas2000.out
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|a 3000044119
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|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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| 999 |
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|a 3000044150
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
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