APA (7th ed.) Citation

(1994). Total quality management: The key to business improvement (2nd ed.). Chapman & Hall.

Chicago Style (17th ed.) Citation

Total Quality Management: The Key to Business Improvement. 2nd ed. London: Chapman & Hall, 1994.

MLA (8th ed.) Citation

Total Quality Management: The Key to Business Improvement. 2nd ed. Chapman & Hall, 1994.