|
|
|
|
| LEADER |
00787cam a2200265 7i4500 |
| 001 |
0000058553 |
| 005 |
20151104090000.0 |
| 005 |
##20151104180400.0 |
| 002 |
##000006688 |
| 003 |
##MY-KlINT |
| 008 |
151104 00010 eng |
| 020 |
# |
# |
|a 9835019525
|
| 039 |
# |
9 |
|y 201511041804
|z VLOAD
|
| 090 |
0 |
0 |
|a 658.812 GER
|
| 100 |
1 |
# |
|a Gerson, Richard F.
|
| 245 |
0 |
0 |
|a Mengukur kepuasan pelanggan /
|c Richard F. Gerson..
|
| 260 |
# |
# |
|a Johor Bahru:
|b Penerbitan Pelangi,
|c ( ).
|
| 300 |
# |
# |
|a 151 p:
|b 21cm.
|
| 490 |
0 |
# |
|a Ke arah pengurusan cemerlang
|
| 650 |
# |
0 |
|a Consumer satisfaction
|
| 996 |
|
|
|a ikwas2000.out
|
| 997 |
|
|
|a 3000083802
|b IKWS
|c MNF
|d BOK
|
| 997 |
|
|
|a 3000120281
|b IKWS
|c MNF
|d BOK
|
| 998 |
|
|
|a 0000005546
|
| 999 |
|
|
|a 3000120281
|b BOOK
|c Main Non-Fiction
|e INTAN Kampus Wilayah Selatan
|