APA (7th ed.) Citation

JOHNSON, S. (1994). Ready made activities for customer care skills. Pitman Pub.

Chicago Style (17th ed.) Citation

JOHNSON, Simon. Ready Made Activities for Customer Care Skills. London: Pitman Pub, 1994.

MLA (8th ed.) Citation

JOHNSON, Simon. Ready Made Activities for Customer Care Skills. Pitman Pub, 1994.