APA (7th ed.) Citation

Cocheo, T. (1993). Making quality happen: How training can turn strategy into real improvement. Jossey-Bass.

Chicago Style (17th ed.) Citation

Cocheo, Ted. Making Quality Happen: How Training Can Turn Strategy into Real Improvement. San Francisco: Jossey-Bass, 1993.

MLA (8th ed.) Citation

Cocheo, Ted. Making Quality Happen: How Training Can Turn Strategy into Real Improvement. Jossey-Bass, 1993.